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Administrative Support Specialist

2 months ago

Kalamazoo, Michigan, United States Kalamazoo Long Term Pharmacy Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Kalamazoo Long Term Pharmacy. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our healthcare facility.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate and up-to-date records, including patient information, prescription refill lists, and MAPS reporting.
  • Triaging calls, managing messages, and scanning packing slips to ensure efficient and effective communication.
  • Assist with clerical tasks, such as data entry, filing, and maintaining spreadsheets.
  • Collaborate with the healthcare team to ensure seamless delivery of pharmaceutical services.
Requirements
  • High school diploma or equivalent required.
  • Proven experience in a receptionist or similar role, with excellent communication and customer service skills.
  • Computer proficiency, experience with electronic communication systems, and ability to use Microsoft Office.
  • Ability to handle confidential information with discretion and professionalism.
What We Offer
  • A competitive hourly wage of $22.00.
  • An employee assistance program to support your well-being.
  • Excellent benefits, including medical, dental, and vision coverage.
  • Paid time off (PTO) and bi-annual profit-sharing bonuses.
  • A 401(k) plan with percentage matching.