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Order Processing Specialist

2 months ago

Clarence, New York, United States Cresco Labs Full time
COMPANY OVERVIEW

Cresco Labs stands as a leading public entity in the cannabis sector, recognized for its comprehensive, multistate operations. Our extensive collection of in-house cultivated and manufactured brands showcases some of the most esteemed and sought-after cannabis products across the United States. With numerous locations nationwide, our owned Sunnyside dispensaries create a welcoming and positive shopping environment for all individuals exploring their cannabis journey.

Founded in 2013, Cresco Labs is dedicated to normalizing and professionalizing the cannabis industry through our committed workforce. As responsible participants in this industry, our teams are consistently focused on addressing the needs of our colleagues, consumers, and communities. Our SEEDTM initiative emphasizes Social Equity and Educational Development, ensuring our organization mirrors the communities we serve and provides equal opportunities for all to gain knowledge and resources within the cannabis sector.

At Cresco Labs, we aspire to transform and lead the cannabis industry in the nation, prioritizing product quality and consistency while upholding the highest standards of integrity and professionalism.

MISSION STATEMENT

Our mission at Cresco is to set the standard in the cannabis industry, emphasizing regulatory compliance, product reliability, and customer satisfaction. We aim to enhance the legitimacy of the cannabis sector by adhering to strict regulations and promoting the clinical benefits of cannabis. As we expand, we will maintain the same level of professionalism and precision in every new market we enter.

JOB SUMMARY

The Order Fulfillment Agent plays a crucial role in ensuring that all customer orders are accurately picked, processed, and packaged before they are dispatched for delivery. This position collaborates closely with our Delivery Driver to guarantee that orders are precise, complete, and organized according to Cresco's quality standards and state regulations.

CORE JOB DUTIES
  • Verifying that packaging and marketing labels on finished products are accurate.
  • Generating compliance labels utilizing the POS system.
  • Affixing compliance labels to all products.
  • Ensuring that product counts and compliance labels align with dispensary manifests to prevent customer rejections or complaints.
  • Preparing and sealing all completed orders for delivery.
  • Scheduling customer orders based on logistics, available inventory, and customer specifications.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
  • A minimum of 1 year (preferably 2-3 years) of hands-on experience in a fast-paced factory, production, or manufacturing environment with measurable objectives.
  • Exceptional attention to detail and the ability to follow strict policies and procedures.
  • Highly organized with the capability to meet deadlines.
  • Ability to collaborate effectively with colleagues.
  • Strong communication skills.
  • Proficient time-management skills and the ability to handle multiple tasks simultaneously.
  • Capability to thrive in a dynamic and challenging environment.
  • Basic knowledge of Excel, Word, and general computer operations.
  • Physical ability to stand for at least 6 hours daily and lift up to 50 pounds to torso level.
BENEFITS

Cresco Labs is pleased to offer eligible employees a comprehensive benefits package, including major medical, dental, and vision insurance, a 401(K) matching program, FSA/HSA options, LTD/STD coverage, life insurance, and AD&D. Eligible employees also receive paid holidays and paid time off. Additional rewards may include annual discretionary bonuses, stock options, and participation in our employee discount program. Benefits eligibility may vary based on full-time or part-time status, location, or position.

ADDITIONAL REQUIREMENTS
  • Applicants must be 21 years of age or older.
  • Compliance with all legal and company regulations for employment in the cannabis industry is required.

Cresco Labs is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.