Customer Service and Sales Representative

5 days ago


Sea Girt, New Jersey, United States Massage Envy Full time
About Us

Massage Envy is a leading provider of massage therapy and skin care services. We are committed to delivering an exceptional customer experience and growing our member base to help more people on their wellness journey.

Job Description

This is a full-time position that involves working closely with clients to understand their needs and preferences, promoting our wellness programs and services, and building strong relationships with guests. You will also be responsible for maintaining a clean and organized store environment, managing inventory, and supporting clinic flow.

Key Responsibilities
  • Provide outstanding customer service and create a welcoming atmosphere for clients
  • Promote the value of Total Body Care by educating clients on new and expanded services and selling the Massage Envy Wellness Program
  • Support clinic flow by scheduling services, answering phone calls, responding to emails, and addressing client questions
Requirements
  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
Benefits
  • Competitive base pay: $45,000 - $60,000 per year
  • Employer-paid healthcare including medical, dental, and vision plans
  • Matching 401(k)
  • Paid time off for full-time employees
  • Employee referral bonus program
  • A free massage, skincare, or stretch service each month
  • 20% off retail products
  • In-depth product and service training


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