Sales and Customer Experience Professional

3 weeks ago


Sea Girt, New Jersey, United States Massage Envy Full time
Role Overview

We are seeking a highly motivated and customer-focused Sales and Customer Experience Professional to join our team at Massage Envy Sea Girt. As a key member of our sales team, you will play a crucial role in providing an exceptional customer experience and driving business growth.

About the Job

This is a full-time position that involves working closely with clients to understand their needs and preferences, promoting our wellness programs and services, and building strong relationships with guests. You will also be responsible for maintaining a clean and organized store environment, managing inventory, and supporting clinic flow.

Key Responsibilities
  • Provide outstanding customer service and create a welcoming atmosphere for clients
  • Promote the value of Total Body Care by educating clients on new and expanded services and selling the Massage Envy Wellness Program
  • Support clinic flow by scheduling services, answering phone calls, responding to emails, and addressing client questions
Requirements
  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
Benefits
  • Competitive base pay: $45,000 - $60,000 per year
  • Employer-paid healthcare including medical, dental, and vision plans
  • Matching 401(k)
  • Paid time off for full-time employees
  • Employee referral bonus program
  • A free massage, skincare, or stretch service each month
  • 20% off retail products
  • In-depth product and service training


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