IT Support Specialist

1 week ago


Los Angeles, California, United States C-Cured Consulting Full time
Job Title: East Coast IT Technician

About the Role:

We are seeking a highly skilled and experienced IT technician to join our team as an East Coast IT Technician. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients across the East Coast.

Key Responsibilities:

  • Provide remote and on-site technical support to our clients, including setup, troubleshooting, and maintenance of their IT systems.
  • Work closely with our management team to ensure timely resolution of technical issues and proactive maintenance of our clients' IT infrastructure.
  • Collaborate with internal teams to resolve complex technical problems and implement new technologies.
  • Develop and maintain knowledge base articles to provide technical direction and troubleshooting guides for our team.

Requirements:

  • Minimum 2 years of experience in IT support, preferably in a remote or semi-remote environment.
  • Strong understanding of networking fundamentals and Windows operating systems (2012, 2016, 2019, and 2022 installations).
  • Excellent verbal and written communication skills, with the ability to work effectively with customers and colleagues.
  • Ability to work independently and as part of a team, with minimal supervision.
  • Associates degree, CCNA, CCENT, MCSE, CompTIA Security+, CompTIA Network+, or similar certifications.

What We Offer:

  • A competitive salary range of $60,000 - $80,000 per year, based on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work with a dynamic and growing company that values innovation and customer satisfaction.


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