Medical Debt Resolution Representative
3 weeks ago
We are looking for an experienced Medical Debt Resolution Representative to contribute to our growing Customer Service team at FMS, Inc. In this role, you will play a vital part in resolving consumer disputes and negotiating payment agreements for medical debt. The ideal candidate should possess strong communication and problem-solving skills, along with experience using digital tools (FACS, Microsoft Teams).
About the Role:
This is a full-time position with 2 months of on-site training followed by remote work. You will work standard business hours (Monday through Friday) and must adhere to company policies and client requirements. Successful candidates will have the opportunity to develop their careers within our collaborative and supportive work environment.
Your Key Responsibilities:
* Resolve consumer complaints and negotiate payment arrangements
* Develop and implement effective collection strategies to manage medical debt
* Maintain accurate records of account interactions, payment agreements, and communication details
* Ensure compliance with applicable laws and regulations, such as the Fair Debt Collection Practices Act and HIPAA
What We Offer:
* Salary: $50,000 - $65,000 annually
* Ongoing training and opportunities for career advancement
* Collaborative and dynamic work environment fostering employee growth and well-being
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Medical Debt Resolution Specialist
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Tulsa, Oklahoma, United States FMS, Inc. Full timeAbout the RoleAs a Medical Debt Resolution Specialist, you will be responsible for utilizing various collection strategies to negotiate best possible payment terms and methods with consumers. This requires reviewing account information, asking probing questions to understand potential objections to payment, and suggesting money sources for debt repayment.Key...
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Medical Debt Resolution Specialist
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Tulsa, Oklahoma, United States FMS, Inc. Full timeJob DescriptionWe are seeking a highly skilled and motivated Medical Debt Resolution Specialist to join our Customer Service team. In this role, you will work closely with our team to resolve consumer issues and negotiate payment arrangements for outstanding medical debt.Your key responsibilities will include negotiating best possible payment terms and...
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