Medical Debt Resolution Specialist

2 weeks ago


Tulsa, Oklahoma, United States FMS, Inc. Full time
About the Role

As a Medical Debt Resolution Specialist, you will be responsible for utilizing various collection strategies to negotiate best possible payment terms and methods with consumers. This requires reviewing account information, asking probing questions to understand potential objections to payment, and suggesting money sources for debt repayment.

Key Responsibilities
  • Utilize various collection strategies to negotiate best possible payment terms and methods when right party is contacted.
  • Overcome objections and suggest money sources for debt payment.
  • Utilize payment options and secure this information to process payments.
  • Perform proper consumer verification procedures as dictated by company policy and client requirements.
  • Accurately document account notes with outcome of call, account disposition, payment arrangements, and content of communication.
Requirements and Qualifications

To be successful in this role, you must have experience using computers, typing, FACS, Microsoft Teams, and Collaboration Room. You should also be familiar with relevant federal and state laws, including the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, and HIPAA.

Salary and Benefits

The estimated salary for this position is $45,000 per year, based on industry standards and location. Additionally, FMS, Inc. offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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