Pet Resort Receptionist
5 days ago
We are seeking a highly motivated and customer-focused Pet Resort Receptionist to join our team at Paw Oasis Pet Resort. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, sales, and administrative support.
Key Responsibilities:- Provide exceptional customer service to our clients, ensuring a positive experience for all interactions
- Sell our facility services to clients, meeting established sales goals
- Answer busy phones, respond to client inquiries, and resolve customer complaints
- Accept payments, check in/out boarding, daycare, and grooming customers
- Enter new customer data, schedule appointments, and maintain accurate records
- Solve customer complaints, provide information to potential new customers, and acquire new customers
- Assist with social media creation and posting
- 3 years of face-to-face customer service experience
- 1 year of suggestive selling in a retail, food, spa, or similar industry
- 2 years of reception or administrative work experience
- 5 years of working history
- $14-$15 hourly
- Opportunity to work in a fast-paced, dynamic environment
- Chance to grow and develop your skills in a rapidly expanding company
If you are a people person with a great phone voice, love to organize, and stay busy, this might be the job for you. We look forward to speaking with you
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