Pet Resort Receptionist

4 weeks ago


The Colony, Texas, United States Paw Oasis Pet Resort Full time
About the Job

Paw Oasis Pet Resort is seeking a highly motivated and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, sales, and administrative support.

Responsibilities
  • Provide exceptional customer service to clients and their pets
  • Sell our facility services to clients, meeting established sales goals
  • Answer busy phones and respond to client inquiries
  • Accept payments and process transactions
  • Check in and out boarding, daycare, and grooming customers
  • Enter new customer data into our system
  • Schedule appointments and manage client schedules
  • Solve customer complaints and provide solutions
  • Provide information to potential new customers and acquire new business
  • Assist with social media creation and posting
Requirements
  • 3 years of face-to-face customer service experience
  • 1 year of suggestive selling experience in a retail, food, spa, or similar industry
  • 2 years of reception or administrative work experience
  • 5 years of working history
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive hourly rate of $14-$15, plus opportunities for sales commissions and bonuses. Our ideal candidate is a people person with a great phone voice who loves to organize and stay busy. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply.



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