Transportation Coordinator

6 days ago


ValdeReuil, Normandie, United States RATP Dev USA Full time
Job Description

This Reservation Agent position at RATP Dev USA is responsible for providing customer service to passengers, dispatchers, schedulers, management staff, and operators. The ideal candidate must have excellent verbal and written communication skills, be able to work in a fast-paced environment, and possess strong interpersonal and customer service skills.

Responsibilities
  • Provide customer service to passengers, dispatchers, schedulers, management staff, and operators.
  • Accurately perform data entry tasks.
  • Conduct follow-up calls to passengers as needed.
  • Communicate passenger trip changes promptly to scheduling and dispatch teams.
  • Maintain precise records and organize filing systems.
Requirements
  • Two (2) years of experience in reservations or clerical work in a customer service environment.
  • High School diploma or equivalent required; additional education a plus.
  • Strong knowledge of the Americans with Disabilities Act (ADA) of 1990.
Estimated Salary

$50,000 - $60,000 per year.



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