Part Time Key Holder Assistant

12 hours ago


Germantown, Maryland, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Part Time Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.

Key Responsibilities
  • Customer Experience: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs. Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
  • Sales and Merchandising: Process customer transactions efficiently and accurately. Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
  • Team Leadership: Assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business.
  • Operational Duties: Open and close the store as needed, ensure store compliance, and perform other operational duties as assigned by management.
Requirements
  • Education: High School Diploma or equivalent
  • Experience: 1+ years of supervisory experience in a customer-centric environment
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and strong communication skills
What We Offer
  • Competitive Pay: We offer a competitive hourly rate
  • Benefits: Eligible team members are offered medical, dental, and vision benefit plans, company-paid basic, optional, and dependent life insurance, long-term disability, and paid time off
  • Opportunities for Advancement: We offer opportunities for career growth and advancement within the company

JOANN is an Equal Employment Opportunity Employer. We are committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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