Customer Engagement Specialist

3 weeks ago


Lehigh Acres, Florida, United States BM Conect Full time
About the Role

We are seeking a dedicated Telecommunications Customer Support Associate to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Utilize targeted marketing lists to identify and pursue new sales leads
  • Provide customers with products and solutions that simplify and organize their lives
  • Process sales orders, order changes, installation dates, and cancellations
  • Offer product sales and support to customers, colleagues, and our outside sales team
  • Complete tasks including building marketing campaigns, attending live events, and following up on customer enrollments
Requirements
  • A high school diploma or GED equivalent is required
  • 0 - 3 years of experience working in customer service, sales, retail, or hospitality industries
  • Consistently reliable transportation
  • Ability to communicate effectively, actively listen, and problem-solve
  • Ability to work well individually and in a team environment
  • Strong sales and closing skills and the ability to overcome objections

Estimated salary: $40,000 - $60,000 per year



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