Telecommunications Support Specialist

3 days ago


Lehigh Acres, Florida, United States BM Conect Full time

At BM Conect, we're seeking a skilled Telecommunications Support Specialist to join our team. As a Telecommunications Customer Support Associate, you'll play a pivotal role in helping our clients connect with their target audiences.

Key Responsibilities:
  • Identify and pursue new sales leads using targeted marketing lists
  • Provide customers with products and solutions that simplify and organize their lives
  • Process sales orders, order changes, and cancellations efficiently
  • Offer product sales and support to customers and other teams
  • Benchmark performance by building effective marketing campaigns and following up on customer enrollments
  • Maintain a strong work ethic in a collaborative environment
  • Collaborate with the account team to drive growth and retention of client accounts
Requirements:
  • A high school diploma or equivalent is required
  • 0 - 3 years of experience in customer service, sales, retail, or hospitality
  • Possession of reliable transportation for occasional travel
  • Effective communication, active listening, and problem-solving skills
  • Able to work both independently and as part of a team
  • Strong sales and closing abilities
Benefits:

As a valued member of our team, you can expect a competitive salary range of $40,000 - $60,000 per year, depending on your level of experience and qualifications.



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