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Senior Branch Manager

2 months ago


Shrewsbury Pennsylvania, United States Members 1st Federal Credit Union Full time
About the Role

We are seeking a highly skilled and experienced Senior Branch Manager to join our team at Members 1st Federal Credit Union. As a key member of our leadership team, you will be responsible for fostering a culture of excellence and delivering exceptional member experiences across our branches.

Key Responsibilities
  • Branch Leadership: Provide strategic direction and guidance to branch teams to achieve business objectives and drive growth.
  • Talent Development: Identify, develop, and retain top talent within the branch, ensuring a high-performing team that delivers exceptional member service.
  • Operational Excellence: Oversee all aspects of branch operations, including deposit growth, loans, and service ratio, to ensure seamless delivery of member services.
  • Community Engagement: Build and maintain strong relationships with community partners and stakeholders to drive business growth and promote the credit union's mission.
  • Compliance and Risk Management: Ensure compliance with regulatory requirements and credit union policies, identifying and mitigating risks to maintain a safe and sound environment.
Requirements
  • 5-8 years of experience in retail financial services or equivalent work experience with 2 years of management experience.
  • Proven track record of driving business growth, improving operational efficiency, and developing high-performing teams.
  • Excellent leadership, communication, and interpersonal skills, with the ability to build strong relationships with members, staff, and community partners.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business outcomes.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development, including training and coaching programs.
  • A dynamic and supportive work environment that values diversity, inclusion, and belonging.
  • The chance to make a meaningful impact in the lives of our members and the communities we serve.