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Retail Associate

2 months ago

Charlotte, North Carolina, United States Tisun Beauty Full time

Position Title: Retail Associate

Location: Charlotte, North Carolina

Department: Cashier

Experience Level: Mid-level

Compensation: $13 per hour

Company Overview:

At Tisun Beauty, we are dedicated to empowering individuals to embrace their unique beauty. Our philosophy is that true beauty transcends conventional standards and is cultivated through healthy lifestyles, responsible sourcing, personalized experiences, and opportunities for growth for our team members and partners.

Role Overview:

The Retail Associate plays a crucial role in delivering an exceptional customer experience through friendly and attentive service. Responsibilities include processing transactions, addressing customer inquiries, and ensuring a smooth shopping experience.

Key Responsibilities:

  • Welcome customers warmly and assist them in locating desired products.
  • Handle merchandise packaging for customers efficiently.
  • Process payments through various methods including credit, debit, and cash.
  • Accurately calculate and provide change to customers.
  • Address customer concerns and resolve pricing issues.
  • Manage exchanges, refunds, and credits as necessary.
  • Input sales data into the cash register to determine final purchase amounts.

Essential Skills:

  • Friendly and supportive demeanor towards clients and colleagues.
  • Proficient in technology and business applications.
  • Strong attention to detail and accuracy.
  • Excellent communication skills with a collaborative mindset.
  • Demonstrated work ethic and integrity.
  • Effective time management and punctuality.
  • Able to follow procedures while exercising independent judgment.

Job Requirements:

  • High school diploma is mandatory.
  • Preferred: Minimum of 1 year in customer service roles.
  • Adherence to company dress code and policies outlined in the employee handbook.
  • Alignment with the mission and values of Tisun Beauty.