Central Meter Service Representative

2 weeks ago


West Roxbury, Massachusetts, United States National Grid USA Full time

National Grid USA is seeking a highly skilled and safety-focused Meter Service Representative to join our team in the Central Territory, covering multiple locations throughout Massachusetts.

About the Role:

This is a critical position responsible for providing timely and quality service to customers while maintaining high customer satisfaction. The ideal candidate will possess excellent communication skills, be physically fit, and have a good driving record.

Key Responsibilities:

  • Perform meter reading activities, including shutting off meters as trained and qualified.
  • Collect payments from customers and terminate services as needed.
  • Assist with general shop work, such as housekeeping, junking, shipping, deliveries/pickups, and assist with pipe fitting up to 2 inches.
  • Drive company vehicles for various-sized operations.
  • Interact with internal departments and employees to ensure an efficient overall process.
  • Promote teamwork, collaboration, and efficient resource utilization.
  • Respond to emergency call-outs and work extended hours when company emergencies occur.
Requirements:

To be successful in this role, you must:

  • Have a high school diploma or equivalent.
  • Possess good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.
  • Be able to perform physically demanding job-related activities.
  • Work a flexible schedule, including shifts, weekends, evenings, and holidays.
  • Pass Company physical and qualifying tests, criminal background check, and required job assessment tests.

The estimated salary for this role is $ 40,000-$60,000 per year, depending on experience and qualifications. National Grid USA offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off.



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