Resort Customer Experience Agent

2 days ago


South Lake Tahoe, California, United States Aimbridge Hospitality Full time
About the Role
We are looking for a skilled and enthusiastic Front Desk Agent to join our team at The Coachman Hotel. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and exceeding our high standards of hospitality.

Key Responsibilities
Your key responsibilities will include:
  • Greeting and registering guests
  • Making and modifying reservations
  • Handling check-ins and check-outs
  • Ensuring that all guests have a pleasant stay

Requirements
To be considered for this role, you should possess excellent communication and problem-solving skills, as well as the ability to work well under pressure. You should also be proficient in using Microsoft Office suite and have basic arithmetic functions. Additionally, you should be able to multitask, be detail-oriented, and be able to convey information and ideas clearly.

Benefits and Perks
Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.

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