Restaurant Operations Manager

3 weeks ago


Newark, Delaware, United States Seasons Pizza Full time
Seasons Pizza is seeking a highly motivated and results-driven General Manager to lead our store operations and teams to greatness. As a key member of our management team, you will be responsible for overall store performance, including sales growth, customer satisfaction, and team development. Key responsibilities include:
  • Hiring, training, and motivating team members to deliver exceptional customer service and drive sales growth.
  • Implementing and participating in sales strategies and promotional campaigns to increase business and drive revenue growth.
  • Investigating and resolving customer complaints and issues in a timely and professional manner.
  • Managing food and labor budgets to ensure profitability and efficiency.
  • Overseeing inventory and asset management to minimize waste and maximize resources.
  • Ensuring all health and safety regulations are met and exceeded.
Requirements:
  • Hands-on management approach with a focus on developing self and others.
  • Maintains focus and composure while working under pressure.
  • Approachable leadership style with a passion for developing self and others.
  • Strong organizational and time management skills with a focus on results-driven performance.
  • Career-minded and results-driven with a focus on delivering exceptional results.
  • Able to lead by example and delegate tasks effectively.
  • Education: Undergraduate degree (bachelor's), preferably in Hospitality. MBA preferred.
  • Experience: Three or more years of prior management experience in a restaurant or food-oriented retail environment, either as a multi-unit leader or large single unit GM.
  • Knowledge of service standards, food and beverage controls, and operational efficiencies is important.
  • Prior experience managing budgets, labor controls, and inventory is preferred.
  • Physical: Applicants must be able to stand and walk for long periods of time, and able to lift up to 50 pounds.
  • Work Schedule: Weekend and evening availability is a must.
Compensation:
  • Competitive Salary: Based on experience and education level plus bonus structure (depending on store performance).
  • Benefits: Generous company contribution to health, dental, and vision insurance and paid time off including vacation, personal, and sick time, including a summer weekend time off plan.


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