Sales Professional

5 days ago


Harwood Heights, Illinois, United States Express Full time

**Job Summary:**

We are seeking a highly motivated Retail Sales Associate to join our team at Express, a leading fashion retailer in the United States.

The ideal candidate will have excellent customer service skills, be able to work effectively in a fast-paced environment, and possess a strong passion for delivering exceptional sales experiences.

Responsibilities:

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Key Performance Indicators (KPIs):
    • Maintain high levels of customer satisfaction through effective communication and issue resolution.
    • Achieve monthly sales targets by providing personalized recommendations to customers.
    • Process transactions quickly and accurately reducing customer wait times.
    • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Requirements:

  • High school diploma or equivalent required.
  • 0-2 years of relevant retail experience preferred.
  • Proficient in use of technology (iPad, registers).
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.

Benefits and Compensation:

  • $40,000 - $55,000 per year based on experience.
  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with Company match.
  • Paid Time Off.
  • Parental leave for new moms and dads.


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