Sales Professional
5 days ago
**Job Summary:**
We are seeking a highly motivated Retail Sales Associate to join our team at Express, a leading fashion retailer in the United States.
The ideal candidate will have excellent customer service skills, be able to work effectively in a fast-paced environment, and possess a strong passion for delivering exceptional sales experiences.
Responsibilities:
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Key Performance Indicators (KPIs):
- Maintain high levels of customer satisfaction through effective communication and issue resolution.
- Achieve monthly sales targets by providing personalized recommendations to customers.
- Process transactions quickly and accurately reducing customer wait times.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements:
- High school diploma or equivalent required.
- 0-2 years of relevant retail experience preferred.
- Proficient in use of technology (iPad, registers).
- Meets defined availability criteria, including nights, weekends, and non-business hours.
- Meets physical requirements.
Benefits and Compensation:
- $40,000 - $55,000 per year based on experience.
- Medical, pharmacy, dental, and vision coverage.
- 401(k) and Roth 401(k) with Company match.
- Paid Time Off.
- Parental leave for new moms and dads.
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