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Customer Service Associate

1 month ago

East Orange, New Jersey, United States The GIANT Full time
Job Summary

The Customer Service Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. This role involves bagging items at checkout, restocking returns, retrieving carts from the parking lot, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Bag items at checkout and restock returns in a efficient and accurate manner.
  • Retrieve carts from the parking lot and maintain a clean and organized store environment.
  • Perform housekeeping duties, including cleaning floors and maintaining a clean and organized work area.
  • Complete other duties as assigned by management.

Requirements
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations.
  • Must meet the ergonomic and physical requirements for this position.
  • Must be able to use, or learn to use, the equipment and tools used to perform this job.
  • Must meet the company performance standards for the job.

Working Conditions

This role requires standing for long periods of time, lifting up to 50 pounds, and working in a fast-paced environment. The ideal candidate will be able to work in a team environment and provide excellent customer service in a dynamic and ever-changing retail environment.