Front Desk Coordinator
6 days ago
At H&R Block, we're looking for a highly skilled Front Desk Coordinator to join our team. As the first point of contact for clients, you will be responsible for:
- Managing front-desk operations, including answering phone calls, greeting visitors, and scheduling appointments
- Providing exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner
- Maintaining a clean and organized workspace, including the reception area and surrounding offices
- Assisting clients with tax-related questions and concerns, including preparing tax returns and addressing any discrepancies
Required Skills and Qualifications
To succeed in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues
- Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Previous experience in a customer-facing role, preferably in a fast-paced environment
- Proficiency in Microsoft Office and other relevant software applications
Benefits
As an employee of H&R Block, you can expect a comprehensive benefits package, including:
- A competitive salary range of $55,000-$70,000 per year
- A generous benefits program, including medical, dental, and vision coverage
- A 401(k) retirement savings plan with employer matching contributions
- A flexible work schedule and opportunities for professional growth and development
Others
In addition to these benefits, H&R Block offers a dynamic and inclusive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels welcome, respected, and empowered to contribute their best work.
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