Front Desk Representative

2 weeks ago


Eureka, Kansas, United States H&R Block Full time

Salary: $45,000 - $60,000 per annum based on experience.

About the Role:

  • We are seeking an experienced Client Service Associate to join our team at H&R Block.
  • Your primary responsibility will be to answer phones, greet clients in a friendly manner, and match them with the best-suited tax professional for their needs.
  • You will also schedule clients according to their preferences and ensure that all their needs are met during service.
  • Maintenance of office cleanliness and organization of resources with team members is another key aspect of this role.

Required Skills and Qualifications:

  • Previous experience in a customer service environment.
  • Ability to multi-task and manage competing priorities.
  • Strong organizational and time-management skills.
  • Computer proficiency with the ability to use Microsoft Office.

Benefits:

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Variety of discounts on everyday items and services.


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