Bar Attendant

1 month ago


Lexington, Kentucky, United States Oak View Group Full time

Oak View Group

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. Our company offers a comprehensive solution set for a collection of world-class owned venues and a client roster that includes the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions.

Job Summary

The Bar Staff is responsible for providing exceptional service to guests by serving all beverages, both alcoholic and non-alcoholic. This role requires a personable and professional individual who can work in a fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

  • Provide exceptional guest service, interact with coworkers, and maintain uniform standards.
  • Follow bar pre-shift notes and menus to provide service as described.
  • Serve alcoholic beverages in accordance with state and federal regulations.
  • Learn and have knowledge of various beer, wine, and spirits available, and suggestively upsell products to guests.
  • Pour drinks responsibly and check guests' IDs to verify minimum age requirements.
  • Communicate a cut-off to guests as required and listen to and respond to customer requests or concerns.
  • De-escalate intoxicated guest situations and contact management or security as needed.
  • Request additional product or restock as required and maintain a clean and sanitary work station.
  • Perform other duties as assigned, such as setting up and breaking down bar equipment and assisting with organization of the cooler.

Requirements

  • Proven working experience as a bartender or barback.
  • Excellent knowledge of mixing, garnishing, and serving drinks.
  • Computer literacy.
  • Positive attitude and excellent communication skills.
  • Ability to multitask and work in a team environment.
  • 2 years of relative hospitality experience.
  • Relevant training certificate or permit.

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