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IT Support Specialist

2 months ago

Fort Morgan, Colorado, United States A3 Staffing Solutions Full time
Descripción del Trabajo

Como IT Support Specialist, serás responsable de proporcionar asistencia técnica en un entorno empresarial, interactuando directamente con los usuarios finales.

Responsabilidades:

  • Soporte de sistemas operativos Windows y Microsoft Office Suite.
  • Mantenimiento, análisis, solución de problemas y reparación de sistemas informáticos, hardware y periféricos.
  • Soporte de escritorio y red.
  • Capacidad para configurar, instalar y añadir todo tipo de hardware.
  • Asistir a los técnicos de soporte de escritorio corporativo con grandes IMACs.
  • Documentar, mantener, actualizar o reemplazar sistemas de hardware y software.
  • Soportar y mantener la información de cuentas de usuario, incluyendo derechos, seguridad y grupos de sistemas.
  • Capacitar a los empleados, identificar, analizar y reparar fallos de productos, así como ordenar y reemplazar piezas según sea necesario.
  • Determinar y recomendar qué productos o servicios se adaptan mejor a las necesidades de los clientes.
  • Imágenes y recuperación de imágenes.
  • Experiencia en reparaciones de ruptura/fallo en escritorios y portátiles.
  • Instalación y reinstalación de diversos paquetes de software y actualizaciones.
  • Conexiones WiFi y VPN; soporte de dispositivos inalámbricos.
  • Excelentes habilidades de atención al cliente.
Descripción de la Empresa

En A3 Staffing Solutions, estamos comprometidos a ofrecer servicios excepcionales y profesionales con una ética de trabajo y procesos comprobados.

Nuestra misión incluye:

  • Proporcionar una experiencia excepcional al cliente.
  • Cumplir con nuestros compromisos.
  • Construir confianza actuando con integridad.
  • Crear un entorno que inspire la innovación.