Customer Service Agent

1 week ago


Fort Lauderdale, Florida, United States Centah Inc Full time
About the Role

We are seeking a skilled Customer Service Agent to join our team at Centah Inc, a leading provider of workflow management solutions for the home improvement industry.

As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.

Responsibilities
  • Respond to customer inquiries via phone, email, and other channels
  • Resolve customer complaints and issues in a fair and efficient manner
  • Provide product information and support to customers
  • Maintain accurate records of customer interactions and feedback
Requirements
  • High school diploma or equivalent required
  • Minimum 1 year experience in a customer-facing role, preferably in the home improvement industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • $42,000 - $52,000 per annum salary, depending on experience
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including medical, dental, and vision coverage


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