Customer Service Coordinator

1 week ago


Fort Lauderdale, Florida, United States Pridestaff - Plantation, FL Full time
Job Overview

Pridestaff - Plantation, FL is looking for a highly organized and computer-savvy Customer Service Administrator.

Key Responsibilities

This role entails providing exceptional customer service through answering phones, responding to inquiries via email, suggesting solutions related to customer orders, and processing order delivery.

  • Answering Incoming Calls: Serve as the primary point of contact for customers and address their concerns in a timely and professional manner.
  • Email Support: Respond promptly and effectively to customer inquiries via email.
  • Collaboration and Record Keeping: Work with other departments to ensure customer satisfaction and maintain accurate records.
Requirements

To succeed in this position, you should have:

  • Proficiency in Microsoft Office Suites: Be proficient in using Microsoft Office applications.
  • Attention to Detail and Organization: Possess a high level of organization and attention to detail.
  • Multitasking and Time Management: Ability to multitask, prioritize tasks, and meet deadlines.
  • Excellent Communication Skills: Develop and maintain effective communication with customers and team members.
  • Bilingualism (English and Spanish): Having proficiency in both English and Spanish is a plus.

The estimated annual salary for this position is around $45,000 - $60,000 depending on experience and qualifications.


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