Licensed Clinical Counselor

4 weeks ago

Atlanta, Georgia, United States Magellan Health Services Full time
Job Summary

This position is contingent on a contract award.

As a Licensed Clinical Counselor, you will provide direct support to organizations and their employees through the delivery of assessment, consultation, education, and triage services. You will utilize your knowledge of federal regulations to assist organizations in handling employee concerns and problems effectively.

Key Responsibilities
  • Provide employee and management consultation related to specific personal problems and workplace/management concerns.
  • Conduct critical incident response services, EAP assessments, and short-term counseling, EAP orientations, customer webinars, critical incident response, and health and wellness trainings.
  • Manage caseloads and other tasks, including timely case documentation, to meet quality, qualitative, and quantitative performance expectations.
  • Provide information and referral to appropriate levels of care and community resources as needed.
  • Participate in activities that improve SBU and/or client performance, excellence, and culture.
  • Identify operational challenges and inefficiencies and recommend continuous improvement plans to support department and company mission.
  • Analyze and present issues in a clear, concise, and persuasive manner, both verbally and in writing.
  • Develop effective working relationships with peers within and across organizational lines and support team members and participate in team activities, including trainings, to build a high-performance team.
  • Take responsibility for own development and stay current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals.
  • Adhere to all contract requirements, including qualification, performance standards, meetings, trainings, and company policy.
  • Perform all other duties as assigned.
Requirements
  • Minimum of 5 years of clinical experience after receiving a graduate degree.
  • Clinical training must include instruction on chemical dependency, mental health, and brief therapy.
  • Understanding of workplace issues, business functions, and employee/employer relationships.
  • Ability to acquire an understanding of EEO rules, ADA in the workplace, FMLA, and Drug-Free Workplace Requirements.
  • Competent in crisis intervention and solution-focused, brief therapy in an outpatient setting.
  • Strong customer service skills and excellent training and listening skills.
  • Ability to interact effectively at all levels within the company and with external customers.
  • Adjusts well to new situations and changing priorities and maintains a positive, achievement-oriented attitude.
About Magellan Health Services

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.

Every employee must understand, comply with, and attest to the security responsibilities and security controls unique to their position and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

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