Customer Service Ambassador

1 month ago


Hamtramck, Michigan, United States Boundless Promotions Full time
Customer Service Representative Opportunity

Boundless Promotion is a dynamic and growing organization seeking a Customer Service Representative to join our team in the Detroit area. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Customer Service Delivery: Provide timely and effective solutions to customer inquiries, ensuring a remarkable customer experience.
  • Customer Retention: Develop and implement strategic programs to improve customer retention and engagement.
  • Order Management: Process orders, follow up on customer requests, and provide updates on order status.
  • Coaching and Development: Accept coaching and take action to improve customer engagement and sales performance.
  • Product Knowledge: Combine service and sales skills with basic product knowledge to offer relevant solutions to customers.
  • Feedback and Communication: Share customer feedback with sales partners to inform new strategies and resolve issues.
  • Lead Generation: Proactively identify new leads and opportunities to drive sales growth.
Requirements:
  • Customer Service Experience: Proven ability to provide excellent customer service in a fast-paced environment.
  • Sales and Engagement: Experience using relevant sales and customer engagement tactics.
  • Education: High School Diploma or equivalent required; post-secondary education preferred.
  • Data Entry: Accurate data entry skills required.
  • Communication Skills: Outgoing and confident personality with great public-speaking or presentation skills.
  • Work Ethic: Self-starter with a strong work ethic and energetic personality.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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