Restaurant Operations Manager

1 week ago


Round Rock Texas, United States BJ's Restaurants Full time

About the Role:

The Restaurant Manager is a key member of the BJ's Restaurants management team, responsible for overseeing the daily operations of the restaurant. This includes managing all aspects of the restaurant, from front-of-house to back-of-house, to ensure a seamless and exceptional guest experience.

Key Responsibilities:

  • Operational Execution:
    • Perform Open / Mid-Day / Closing duties
    • Conduct daily briefings on matters of importance to the team
    • Manage all necessary repair and maintenance issues
    • Manage the Restaurant Risk Review audit process and implement necessary changes
    • Manage local restaurant marketing, sales building, and community involvement
    • Facilitate and participate in Continued Education Program
  • Food & Beverage Execution:
    • Ensure safety & sanitation
    • Monitor food and beverage quality and execution
    • Conduct Quarterly Food Reviews
    • Prepare and receive orders of food and beverages
    • Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
    • Monitor and validate daily prep production
  • Team Member Relations:
    • Coach, mentor, and discipline hourly team members
    • Monitor facilitate team member recognition
  • Service Execution and Guest Relations:
    • Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ's guests
    • Manage guest relations and guest recovery

Requirements:

  • A minimum of two years full service, high volume, casual dining restaurant management experience
  • High personal integrity, professionalism and maturity
  • Ability to work in a fast-paced environment
  • Solid relationship management and performance management skills
  • Ability to motivate and direct team members and work effectively in management team
  • Exceptional interpersonal skills, with a focus on listening and questioning skills
  • Strong writing and documentation skills
  • Ability to absorb and retain information quickly
  • Keen attention to detail
  • Proven problem-solving abilities
  • Exceptional guest service orientation
  • Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
  • Ability to lift 50 pounds
  • Ability to bend, stoop, and raise arms above head on occasion

Compensation:

Commensurate with experience

Pay Range:

USD $65,000 - USD $75,000 per year



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