Customer Experience Coordinator

3 days ago


West Chester, Pennsylvania, United States GovernmentJobs Full time
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at GovernmentJobs. In this role, you will be responsible for providing exceptional customer service to current and prospective clients via the call center system and customer comment/complaint database. Your goal will be to resolve customer questions and concerns in a timely and professional manner. You will also have the opportunity to positively represent the Department and County by providing a high level of customer service and professionalism through effective teamwork.

About the Job: This is a full-time, non-exempt position with an estimated hourly salary of $19.36. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

Key Responsibilities:
  • Provide vital service information to current and prospective clients via the call center system and customer comment/complaint database.
  • Log information and resolve customer questions and concerns in a timely and professional manner.
  • Positively represent the Department and County by providing a high level of customer service and professionalism through effective teamwork.


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