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Retail Customer Support Specialist
4 weeks ago
Join Domino's Pizza as a Retail Customer Support Specialist and embark on an exciting career journey. As part of our global team, you'll contribute to delivering exceptional customer experiences and driving business growth. With a rich history spanning over four decades, we've become the world leader in pizza delivery, operating over 10,300 stores across 70 countries.
About the OpportunityIn this role, you'll be responsible for handling customer inquiries, resolving issues, and collaborating with restaurant staff to ensure seamless communication and issue resolution. You'll have the chance to develop valuable skills in customer service, problem-solving, and teamwork while enjoying a fun and dynamic work environment.
Your Key Responsibilities:- Address customer inquiries in a friendly and professional tone
- Investigate and resolve customer complaints and concerns efficiently
- Liaise with restaurant staff to maintain open lines of communication and address any issues that may arise
- Document customer interactions and feedback to inform process improvements
We offer a market-competitive salary of $48,000 - $65,000 per annum, dependent on experience and qualifications. Enjoy benefits like opportunities for professional growth, flexible scheduling, and a collaborative team culture.
