Customer Service Representative

2 months ago


Houston Texas, United States H-E-B Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at H-E-B. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor operations.

Key Responsibilities
  • Customer Service: Assist customers in finding products, answer questions, and resolve issues in a professional and courteous manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas.
  • Stocking and Sanitation: Restock shelves, maintain inventory levels, and perform sanitation tasks to ensure a safe and healthy shopping environment.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
Requirements
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
  • Physical Demands: Ability to stand for long periods, lift up to 55 pounds, and perform repetitive tasks.
  • Teamwork: Ability to work collaboratively with others to achieve sales goals and maintain a positive store atmosphere.
  • Adaptability: Ability to adapt to changing situations, priorities, and deadlines.
What We Offer

As a Customer Service Assistant at H-E-B, you will have the opportunity to work in a fast-paced retail environment, develop your customer service and communication skills, and be part of a dynamic team that is dedicated to providing exceptional customer experiences.



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