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Customer Service Representative

2 months ago


Houston, United States Clayton Services Full time

Clayton Services is searching for a Customer Service Representative to join a thriving company in North Houston. The Customer Service Representative will serve as a point of contact for clients, managing inquiries, coordinating services, resolving issues, and ensuring a seamless and satisfactory customer experience.


Job Type: Temp-to-Hire

Pay Rate: $15.00 - $16.00/hour


Customer Service Representative Responsibilities:


  • Serve as a customer service contact for clients, addressing inquiries, providing information, and resolving concerns via phone and email.
  • Resolve client issues and complaints efficiently, working to find effective solutions and maintain client satisfaction.
  • Assist with mail delivery, opening packages, and delivering them to the correct internal contact.
  • Keep accurate records of client interactions, service requests, and follow-ups in the customer management system.
  • Provide administrative assistance to team members, including preparing reports, handling data entry, and managing correspondence.


Customer Service Representative Skills and Abilities:


  • Excellent verbal and written communication skills.
  • Excellent customer service skills and ability to resolve customer complaints.
  • Strong time management skills.
  • Dependable team player.
  • Proficient in Microsoft Office Suite, primarily Word and Excel.


Customer Service Representative Education and Experience:

  • 1+ year of customer service experience.
  • Experience in the apartment, hospitality, or relocation services industry is a huge plus.


Customer Service Representative - Immediate need. Apply today