Advocate for Victims of Domestic and Sexual Violence

5 days ago

Oswego, New York, United States Oco Inc Full time
Job Summary

Oswego County Opportunities, Inc. is seeking a dedicated and compassionate Advocate for Victims of Domestic and Sexual Violence to join our team. As a key member of our organization, you will provide direct services to victims of domestic and/or sexual violence and other crimes, working in diverse locations, including OCO offices, other agency offices, program sites, public places, and the homes of consumers.

Job Duties and Responsibilities
  • Provide crisis intervention, supportive counseling, advocacy, and solution-focused decision making to individuals and families experiencing victimization via the crisis hotline and/or assigned site.
  • Work in collaboration with a wide variety of service providers and community support agencies to engage consumers and assist them in connecting to needed services.
  • Work in collaboration with the management team to support Advocacy staff with functions of the program.
  • Assist with and documentation of such services.
  • Inform consumers of available services in the community to meet their specific needs. Assist with referrals and provide advocacy and assistance with completion of applications for a variety of individual needs, including OVS compensation claims and HUD benefits and any needed community services.
  • Follow strict protocols for safety when working on behalf of victims, including protection of the confidentiality of staff.
  • Develop and maintain assessments and individualized service plans and coordinate service activities to help consumers meet their needs and protect their rights in a variety of civil and legal processes.
  • Provide the teaching and coaching of life skills such as safety planning, civil/legal systems, positive problem-solving, healthy relationships.
  • Provide or arrange transportation to enable consumers to connect with the courts and police agencies, medical providers, DSS caseworkers, and other needed resources in the community.
  • Case-manage on clients' behalf with co-workers, supervisors, and community partners, including law enforcement, local courts, prosecutors, probation, and attorneys as needed.
  • Plan safety for Victims of Domestic Violence and Crime while maintaining staff safety in a variety of settings, including client homes, during accompaniments to court and law enforcement agencies, apartment viewings, and more.
  • Maintain extensive records for individual client-related services, as well as a variety of documentation used to report program outcomes, provide data in the agency data management system, and complete documents for billable services and grant reports.
  • Oversee program-specific functions as assigned.
Job Requirements
  • Have a desire to work with individuals and families and have a thorough understanding of the family development process and the OCO Service Delivery system.
  • Must complete and maintain all regulatory training/education for NYS DOH Rape Crisis Certification and Domestic Violence Advocate privilege.
  • Must be able to work independently and be self-motivated, resourceful, organized, and adaptable in carrying out job duties.
  • Must be familiar with the geographical layout of the county and have knowledge of civil/legal systems and human service resources in the county.
  • Must have good oral and written communication skills and have excellent documentation and reporting skills.
  • Must possess skills for complex data entry and have the ability to read and interpret complex information and manipulate data.
  • Must have demonstrated ability to work with others in a warm, non-judgmental manner and be a positive role model.
  • Must be able to direct the work of others, set priorities, and problem-solve.
  • Must exhibit professionalism, good judgment, and maintain strict confidentiality with regard to client information.
  • Must exhibit a detailed knowledge of regulations, services, rights, and responsibilities for the population served.
  • Must have the ability to work with populations with special needs, including those that may exhibit aggressive behaviors.
  • Must be flexible with work schedule in order to meet the needs of the program; must participate in 24-hour on-call emergency services on a rotating basis.
  • Must have acceptable health to carry out the responsibilities of the position.
  • Must have a valid NYS Driver's license with driving record within policy and access to a properly insured, reliable vehicle for regular travel and transporting consumers.
Minimum Qualifications
  • Associate's Degree in a Human Services area preferred.
  • Must have 1-3 years' experience in Human Services/Victim Assistance programming with a wide variety of ages and populations.
  • Any equivalent combination of education, experience, and training.

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