Seasonal Sales Associate

7 days ago


El Paso, Texas, United States Tapestry Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Support Associate to join our team at Coach, a global fashion house. As a Sales Support Associate, you will play a critical role in supporting our brand's commitment to providing exceptional customer experiences during peak season.

Key Responsibilities

  • Engage customers using the Coach Experience Service expectation and selling behaviors to drive conversion and sales growth.
  • Interact genuinely and naturally with customers to build strong relationships and provide personalized service.
  • Maintain accuracy when operating POS and adhere to Coach cash handling policy to ensure seamless transactions.
  • Ensure accurate data capture and maintain a high level of customer satisfaction.
  • Support back-of-house tasks as needed to maintain a clean and organized store environment.
  • Represent the Coach brand in a professional and courteous manner at all times.

Requirements

  • Basic computer skills and ability to learn new systems quickly.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Strong communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy when handling cash and operating POS.

Competencies

  • Courage: Provides current, direct, and actionable feedback to colleagues and customers.
  • Creativity: Develops innovative solutions to drive sales growth and customer satisfaction.
  • Customer Focus: Prioritizes customer needs and provides personalized service to build strong relationships.
  • Dealing with Ambiguity: Adapts to changing priorities and maintains a high level of productivity in a fast-paced environment.
  • Drive for Results: Consistently meets or exceeds sales targets and provides exceptional customer service.
  • Interpersonal Savvy: Effectively communicates with colleagues and customers to build strong relationships and drive sales growth.
  • Learning on the Fly: Quickly learns new systems and processes to maintain a high level of productivity.

About Coach

Coach is a global fashion house that values diversity, equity, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees. As an equal opportunity employer, we welcome applications from diverse candidates and are proud to be an affirmative action employer.



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