Healthcare Service Coordinator

2 days ago


Newport News, Virginia, United States Virginia Health Services Full time
Job Summary

As a Resident Navigator/Concierge at Virginia Health Services, you will play a vital role in ensuring seamless care coordination for our patients. Your primary responsibility will be to assist patients in navigating healthcare services and provide personalized guidance to help them access the care they need.

Key Responsibilities
  • Coordinate appointments, referrals, and follow-ups to ensure timely and effective care coordination.
  • Educate patients on available resources and assist them in accessing these resources.
  • Serve as a liaison between patients, healthcare providers, and insurance companies to facilitate communication and resolve issues.
  • Maintain accurate records and documentation of patient interactions to ensure continuity of care.
  • Stay up-to-date with the latest healthcare policies and procedures to provide the best possible care to our patients.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of healthcare policies and procedures.
  • Ability to maintain confidentiality and handle sensitive patient information.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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