Room Service Ambassador/ Part Time/ 11:30am-8pm/ Weekends

1 week ago


New Haven, Connecticut, United States Saint Francis Health System Full time
Job Summary:

As a Room Service Ambassador, you will be responsible for instructing patients on the Room Service meal ordering system, assessing their ability to utilize the system, and assisting them in placing orders as needed. You will also briefly review diet basics related to the personalized menu the patient receives. In constant communication with call center representatives, you will ensure seamless delivery of patient meals.

Key Responsibilities:
Presents SFHS Room Service Program to patients.
Delivers and retrieves room service trays.
Completes appropriate Room Service reports.
Conducts patient intake studies as necessary.
Resolves issues that may affect the delivery of patient meals.
Acts as a liaison between patient and other departments as it relates to room service.

Requirements:
High school diploma or GED preferred.
Valid Oklahoma Food Handler's permit.
2 years experience in the hospitality industry and/or hospital dietary office setting.
Must have previous hospitality experience or prior experience in a hospital diet office setting.
Must possess reasoning, organizational, and time management skills.
Have strong oral and written skills, the ability to work well with others, and a working knowledge of Microsoft Office tools.

Working Relationships:
Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff.

EOE Protected Veterans/Disability



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