Insurance Agency Customer Service Representative

4 weeks ago


Oak Hill, West Virginia, United States Donnie Bowling - State Farm Agent Full time
Job SummaryAs a Customer Experience Coordinator at Donnie Bowling - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with our team members, and anticipating the needs of our community members.

We are seeking a dedicated and customer-focused individual who is able to establish strong relationships with customers, process insurance payments, and provide exceptional support to our licensed team members. If you are a team player with excellent communication skills and a desire to make a difference, we encourage you to apply.

Key Responsibilities
  • Establish and maintain strong customer relationships
  • Process insurance payments and resolve customer inquiries
  • Provide exceptional support to licensed team members
  • Collaborate with team members to achieve customer satisfaction
  • Perform administrative tasks such as scanning and filing
Requirements
  • Dedicated to providing exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • High school diploma or equivalent required
Benefits
  • Hourly pay plus commission/bonus
  • Opportunities for career advancement and professional growth
  • Paid time off and vacation days
  • Valuable career-building experience


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