Customer Service Host

1 month ago


Santa Monica, California, United States Red O Cantina Full time

Key Responsibilities

Customer Service Host

• Greet guests warmly and ensure a welcoming atmosphere.

• Utilize Open Table to manage seating arrangements for bookings and walk-ins.

• Offer beverages from the bar and promote marketing materials to waiting guests.

• Respond to guest inquiries with accurate information and a positive attitude, ensuring guest satisfaction.

• Maintain daily menus to ensure quality, condition, and appearance, developing a working knowledge of menu items and daily specials.

• Guide guests through the dining area, providing assistance as needed.

• Ensure place settings are correct, including napkins, clean silverware, and other standard items.

Greeting Ambassador

• Provide exceptional customer service, ensuring guests feel valued and cared for.

• Coordinate seating arrangements, utilizing Open Table to optimize guest experience.

• Promote marketing materials and offer beverages from the bar to waiting guests.

• Respond to guest inquiries, providing accurate information and a positive attitude.

• Maintain daily menus, ensuring quality and appearance, and develop a working knowledge of menu items and daily specials.

• Guide guests through the dining area, providing assistance as needed.

Dining Room Coordinator

• Coordinate the dining area, ensuring a seamless guest experience.

• Manage seating arrangements, utilizing Open Table to optimize guest flow.

• Offer beverages from the bar and promote marketing materials to waiting guests.

• Respond to guest inquiries, providing accurate information and a positive attitude.

• Maintain daily menus, ensuring quality and appearance, and develop a working knowledge of menu items and daily specials.

• Guide guests through the dining area, providing assistance as needed.



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