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Receivables Operations Supervisor

2 months ago


New York, New York, United States Scientific Search Full time

Position Overview:
Our client, a family-owned and operated business, is seeking an experienced Receivables Operations Supervisor to lead their Accounts Receivable team. This is a full-time, direct hire opportunity within a vibrant organization.

Key Responsibilities:
  • Oversee the Accounts Receivable department and manage daily operations for a team of six professionals.
  • Develop and implement work procedures that align with organizational standards and strategic goals.
  • Facilitate the performance management process, including goal setting, performance monitoring, feedback provision, coaching, and recognition of team members.
  • Ensure accurate cash applications for all receipts.
  • Investigate and resolve payment discrepancies related to unposted checks or ACH transactions.
  • Prepare and present monthly reports on A/R Balances, > 90 Day Summary, A/R Turnover, DSO, and Customer Repayments to senior management.
  • Compile monthly reports on Logistics and Freight Claims for review with key stakeholders.
  • Conduct monthly meetings with A/R Specialists to discuss their A/R Trial Balance Report totals.
  • Review assigned accounts on a weekly basis to address outstanding items.
  • Maintain effective communication with Customers, Brokers, and Sales teams, addressing inquiries and issues professionally and promptly.
  • Assist in onboarding and training new team members.
  • Support staff in collaboration with Brokers, Customers, and Sales to ensure timely receipt of documentation for deductions.
  • Authorize Credit Memo Request Forms submitted by A/R Specialists to accurately expense and clear approved items from the A/R Trial Balance.
  • Review and approve timecards to verify hours worked.

Qualifications:
  • Bachelor's degree in Accounting or a related discipline.
  • 8+ years of experience in Accounts Receivable and Collections, with at least 3 years in a supervisory capacity.
  • Exceptional written and verbal communication skills, including documentation and presentation abilities.
  • Strong organizational skills with a keen attention to detail and the ability to manage multiple tasks.
  • Positive attitude, approachable demeanor, and a collaborative team spirit.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Experience in the CPC, Retail, or Manufacturing sectors is advantageous.