Customer Service Representative

3 weeks ago


Birch Run, Michigan, United States Wingstop Full time
Deliver World Class Service at Wingstop

We're looking for a talented Guest Service Team Member to join our team at Wingstop. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences that leave a lasting impression.

Key Responsibilities:

  • Act as the face and voice of Wingstop, providing authentic, positive, and genuine experiences for our guests.
  • Interact with guests by greeting them, answering phone calls, taking and delivering orders, and resolving any issues that may arise.
  • Work collaboratively with our kitchen team to ensure seamless service and meet our high standards of quality and efficiency.
  • Stay up-to-date on menu items, promotions, and company initiatives to provide accurate information to our guests.

What We Offer:

  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive hourly rate and benefits package.
  • The chance to work with a fun and supportive team who are passionate about delivering exceptional customer service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Previous customer service experience is an asset, but not required.


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