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Facilities Management Assistant

2 months ago

Chantilly, Virginia, United States City Wide Facility Solutions Full time
Job Summary

We are seeking a highly skilled Part Time Operations Manager to join our team at City Wide Facility Solutions. The successful candidate will be responsible for assisting with the management of contract compliance for designated building maintenance services, as well as maintaining relationships between our company and independent contractors.

Key Responsibilities
  • Develop and maintain productive working relationships with independent contractors and in-house labor by communicating client priorities and collaborating on solving problems.
  • Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
  • Communicate with Facility Services Manager daily for any issues that need immediate attention.
  • Make recommendations for independent contractor work assignments, manage to client standards and company guidelines, and discharge if not meeting service level agreement.
  • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
  • Execute City Wide's New-Start Policy, Customer Complaint Policy, Four Star Policy, and other operational policies and procedures.
  • Ensure compliance with client policies & procedures, approved cleaning tools and equipment, and their proper use.
Requirements
  • High school diploma required or equivalent experience in commercial janitorial services industry.
  • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
  • Building, facilities, janitorial or similar industry experience a plus.
  • Strong planning, organization skills, and attention to detail.
  • Excellent communication and interpersonal skills.
  • Must be innovative and strive for continuous process improvement.
  • MS Office, Internet skills required.
Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.