Customer Service Agent

10 hours ago


Salt Lake, Utah, United States The Bowen Group Full time
Job Overview
The Bowen Group seeks a skilled Customer Service Agent to provide front-line operational support for the Veterans Experience Office's premier Contact Center. Located in Salt Lake City, Utah, this role is 100% local-virtual, requiring employees to live within a 60-minute drive of designated Veterans Administration facilities.

In this position, you will assist callers by directing them to proper resources to address questions, issues, and complaints. Phone calls are from a wide variety of individuals, including Veterans and their family members or representatives.

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