Marketing Program Manager

2 weeks ago

Austin, Texas, United States Jobot Full time
About the Role

We are seeking a highly skilled Marketing Program Manager to join our team at Jobot. As a key member of our organization, you will be responsible for driving the development and execution of our marketing strategy, working closely with our engineering and executive teams to deliver high-quality software solutions.

Key Responsibilities
  • Owning and running market research programs to inform our marketing strategy and direction.
  • Collaborating with customer, engineering, and executive teams to refine and manage the Plan Of Record (POR).
  • Developing comprehensive Product Requirement Specifications and Software Requirement Specifications to ensure high-quality code in secure payment applications.
  • Leading Make A Plan (MAP) days to scope work and prioritize requirements within engineering resources and time frames.
  • Driving website, blog, and product page content to reflect our company mission and values.
  • Working with B2B partners in the payment space to amplify our brand and engagement through networking and conference events.
  • Creating and managing B2B customer access, from NDA to License Agreements, to Developer-Push and Collaborative Demo engagements.
  • Representing the customer's voice internally, working with developer and executive teams to drive customer-facing aspects.
  • Identifying and resolving issues, providing marketing and customer support as needed, and driving recruiting and hiring efforts where the team has critical gaps.
Requirements
  • Strong problem-solving skills and ability to work independently, as part of a team, and to help lead and grow the team.
  • Excellent communication and collaboration skills, with a track record of hiring and managing top performers.
  • Experience in creating, reviewing, and coordinating a Plan-Of-Record (POR).
  • Software methodologies of Waterfall, Agile, DevOps, and DevSecOps.
  • Managing defect sightings and driving issue resolution within engineering deliverables and software branches.
  • Intimate understanding of software and product development practices, including Engineering Change Control.
  • Understanding of backend server and serverless architectures, data structures, security, and compliance requirements, including PCI DSS, CPOC, and MPOC.
  • Understanding of SDKs, with deliverables including documentation, source code, and app binaries across iOS, Android, MacOS, Windows, and leading browsers.
  • Good understanding of data security, privacy, payment principles, and practices.
Qualifications
  • At least 5 years of experience in Program Management (e.g. PMP), with a focus on software and engineering SDLC deliverables.
  • At least 5 years of experience in Marketing, including social media, video, and modern growth hacking techniques.
  • Degree in Communication and/or Marketing, with strong skills in verbal and written storytelling.
  • Preference for additional degree equivalent experience in related fields of Computer Science, Electrical Engineering.
  • Preference for experience in payment systems, such as credit/debit card payment rails, ACH, Zelle, FedNow, CBDC, NFC/QR mobile payments, etc.

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