Office Manager

3 days ago


Smithfield, Virginia, United States Ace Handyman Services Isle of Wight Suffolk Full time
Job Title: Office Manager

Are you a highly organized and detail-oriented administrative professional looking for a challenging and rewarding sales career? Do you have a strong customer service background and an engaging personality? We are seeking an experienced Office Manager to join our team at Ace Handyman Services Isle of Wight Suffolk.

Job Summary:

We are a national leader in the home improvement and home repair services industry, and we are looking for a highly motivated and organized individual to serve as our Office Manager. In this role, you will be responsible for facilitating calls to educate customers on our services and solutions, as well as managing the daily schedule. You will also be a key component in the management of our daily operations, ensuring efficient and smooth customer interactions.

Responsibilities:
  • Respond to job leads in a timely manner
  • Coordinate the schedule and material ordering for multiple craftsmen and projects
  • Utilize our dispatching and schedule management software
  • Return customer calls as needed and follow up with past customers
  • Perform paperwork and filing duties
  • Assist in solving operational logistics to ensure a smooth customer journey
Requirements:
  • Service Titan experience
  • Call Center experience
  • Home improvement experience
  • High school diploma or GED
  • 7+ years of administrative assistant/scheduling experience
  • Comfortable with sales
  • Adaptive to technology
  • Strong customer service skills
  • Excellent office management skills
  • Solid typing skills; ten-key skills, a plus
  • Great multitasking and prioritization skills
  • Exceptional communication skills
  • Sales and/or Marketing experience
  • Accounting experience
  • Customer-facing experience
What We Offer:
  • Competitive pay ranging from $23-$26 per hour
  • Paid Time Off
  • Medical Benefits
  • Performance bonuses
  • Company credit card
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus, more
Work Schedule:
  • 8-hour shift
  • Day shift
  • Monday to Friday

We are an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.


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