Restaurant Operations Manager

14 hours ago


Kansas City, Missouri, United States Thrive Restaurant Group Full time
General Manager

Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're looking for the next member of our family.

We are committed to making a difference in the lives of the people we serve and the communities in which we live.

If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.

Our guiding value is Cultivating Kindness.

Role:

As General Manager, you are responsible for selecting, developing, and leading a team of people that care for each other and who create an outstanding guest experience resulting in a financially and culturally healthy business.

(Leadership x People x Guest = Health)

Principal Responsibilities and Duties
  • Lead and oversee all aspects of the restaurant operation
  • Recruit, lead and develop the management team, equipping them to recruit, lead and develop their teams
  • Organize and direct development programs for managers
  • Achieve operational, cultural and financial objectives
  • Provide and ensure friendly and efficient guest service
  • Direct activities of all restaurant managers, supervisors, and employees
  • Actively lead by providing vision, coaching, and feedback
  • Foster team cohesiveness and positive team working environment
  • Coach to production, productivity, quality, and guest-service goals and standards
  • Identify performance and cultural trends and actively implement change when needed
  • Meet restaurant financial objectives by meeting budget, forecasting, productivity standards, variance targets; initiating corrective actions where needed
  • Enhance restaurant reputation by accepting ownership for creativity and innovation, seeking opportunities to add value and make a difference
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Manage Profit and Loss through active decision making
  • Analyze data to inform operational decisions or activities
  • Manage expenses of the restaurant to budget
  • Ensure proper scheduling of employees
  • Evaluate employee performance


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