Restaurant Operations Manager

5 days ago


Kansas City, Missouri, United States Boyd Gaming Full time
Restaurant Manager Job Description

Ameristar Casino Hotel Kansas City is seeking a skilled Restaurant Manager to oversee the day-to-day operations of our fine dining steakhouse, KC Chop House. As a key member of our Food and Beverage team, you will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining high standards of service and quality.

Key Responsibilities:
  • Oversee the operation of the restaurant, ensuring compliance with company standards, policies, and regulations.
  • Manage personnel-related matters, including interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
  • Ensure prompt and courteous service to customers, resolving guest complaints in a timely and professional manner.
  • Assist the Director with budget goals and objectives, monitoring financial aspects of the department.
  • Represent the Food and Beverage Department in internal and external employee-related matters.
Requirements:
  • At least 21 years of age.
  • Three (3) years of fine dining restaurant management experience.
  • Excellent customer service and communication skills.
  • Able to stand and walk for extended periods throughout the shift.
  • Thorough knowledge of service standards, menu, and staffing requirements for all food outlets.
  • Elevated knowledge of wine and spirits knowledge preferred.
  • Able to lift and maneuver up to 25 pounds.
  • Able to obtain and maintain necessary licenses and certifications.
About Ameristar Casino Hotel Kansas City:

Located just east of downtown Kansas City, Ameristar Casino Hotel Kansas City is a Midwestern entertainment hub offering a wide range of amenities, including a large casino floor, restaurants, an arcade, and an award-winning hotel. As a member of the Boyd Gaming team, you will be part of a company that values integrity, competence, and friendliness, providing entertainment and service to satisfy our customers' wants.

We are an Equal Opportunity Employer and welcome applications from qualified candidates. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.



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