Field Service Representative

2 weeks ago


Trenton, New Jersey, United States RTX Full time
About the Role

We are seeking a highly skilled Field Service Representative to join our Mobility Programs Fleet Operations team. As a key member of our team, you will provide onsite technical guidance and assistance to the assigned Tanker engines and KC-46A aircraft operated by the United States Air Force at McGuire Air Force Base in New Jersey.

Key Responsibilities
  • Evaluate maintenance and troubleshooting procedures and advise maintenance and technical personnel in the use of special tools, equipment, safety precautions, installation methods, and provide other assistance to resolve maintenance problems and improve maintenance and troubleshooting procedures.
  • Team with the USAF and Boeing to maximize engine time on wing to reduce costs while minimizing unscheduled maintenance for the maintenance crews.
  • Provide input for on-site performance analysis to identify performance shifts and enhance troubleshooting and flight-line maintenance.
  • Obtain feedback on engine performance from the Aircraft Maintenance Office, flight-line and pilots.
Qualifications
  • Bachelor's Degree with 8+ years of relevant experience, or, advanced degree with 5+ years of relevant experience.
  • Associate's degree with 10+ years of relevant experience, or, 12+ years of relevant experience may be considered in lieu of 4yr degree.
  • Relevant experience to include: broad technical knowledge of large commercial engine (or military equivalent such as the F117) hardware and operation with prior experience working directly with an external military or airline customer, and/or previous USAF experience.
Preferred Qualifications
  • Previous F117, PW or large commercial engine experience.
  • Previous Field Service Representative experience.
  • Knowledge of tech orders, maintenance manuals, and on-wing troubleshooting techniques.
About RTX

RTX is a leading provider of advanced technology and innovative solutions for the aerospace and defense industries. We are committed to delivering exceptional performance and value to our customers, and we are seeking talented individuals to join our team.



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