General Manager

5 days ago


Warren, United States ZSA Cafe LLC Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to join our team at ZSA Cafe LLC. As a General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Lead by example and demonstrate a customer-centric approach to ensure excellent customer service.
  • Develop and implement strategies to drive sales growth and improve operational efficiency.
  • Manage and train a team of staff members to ensure they are equipped to provide exceptional customer service and meet sales targets.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement changes as needed.
  • Ensure compliance with company policies and procedures, as well as relevant employment legislation.
  • Develop and maintain a positive and inclusive work environment that promotes employee engagement and retention.
Requirements:
  • Minimum 1-2 years of experience in food service or retail management.
  • Strong problem-solving, organizational, and time management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
  • Valid driver's license and reliable transportation.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented team of individuals who are passionate about delivering exceptional customer service.

Please note that this job description is a summary of the key responsibilities and requirements of the role. It is not an exhaustive list of all duties and tasks that may be assigned to the General Manager.


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