Warehouse Management Systems Specialist
1 week ago
Key Responsibilities:
1. Maintenance and Support of WMS Systems
a. Document, assess, resolve, and categorize user system challenges.
b. Recognize recurring issues and suggest enhancements and standards, coordinating their execution.
c. Conduct periodic training sessions for primary system users and end-users.
d. Offer practical recommendations and insights for challenges encountered during WMS system operation.
e. Investigate system data discrepancies and develop resolutions.
f. Manage user access rights and modify system settings.
2. Execution and Advancement of WMS System Enhancement Initiatives
a. Evaluate and record intricate system challenges and new requirements.
b. Formulate enhancement and solution proposals for system upgrades and new needs.
c. Organize resources to facilitate the execution of enhancement initiatives and new solutions.
d. Review and adjust job roles and user access in line with company policies.
e. Modify system settings in accordance with company guidelines.
f. Engage in continuous learning to master the fundamental functions of various system modules.
3. Implementation of WMS Projects
a. Create project plans based on project specifications.
b. Conduct needs assessments and draft requirement documents.
c. Analyze business workflows and develop solution proposals.
d. Configure the system, conduct system testing, and import data.
e. Prepare operational manuals and guidelines, and provide user training.
f. Assist in system deployment and offer ongoing operational support.
4. Fulfillment of additional tasks as directed by the supervisor.
Compensation: $90,000 - $110,000
At Insight Global, we are dedicated to fostering diverse and inclusive workplaces where individuals can express their authentic selves daily.
Qualified candidates will be considered for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you require assistance or a reasonable accommodation due to a disability during the application or recruitment process, please send a request to .
Essential Qualifications:
3-7 years of experience in WMS Technical Support, particularly in programming.
Strong understanding of manufacturing environments is preferred.
Proficiency in SQL/Oracle Reports/Programming
Excellent communication skills and adaptability in a dynamic environment.
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